Privacy Policy

Last updated: 2026-03-26

1. Information We Collect

When you use SearchLens, we collect the following information: • **Account Information:** Email address, name (if provided), and authentication credentials when you create an account via email or GitHub OAuth. • **Project Data:** Brand names, competitor names, and tracking prompts you configure within the service. • **Usage Data:** AI platform responses collected on your behalf, visibility scores, and analytics data generated from these responses. • **Technical Data:** IP address, browser type, device information, and access logs for security and service improvement purposes.

2. How We Use Your Information

• To provide, maintain, and improve the SearchLens service • To collect AI platform responses for the prompts you configure • To generate visibility analytics and reports for your projects • To process payments through our payment processor (Paddle) • To send service-related notifications (collection results, subscription updates) • To respond to your inquiries and provide customer support

3. Data Sharing

We do not sell your personal information. We share data only with: • **Paddle:** Our Merchant of Record for payment processing and tax compliance. • **AI Platforms:** We send your configured prompts to AI platforms (ChatGPT, DeepSeek, Perplexity, etc.) to collect responses. No personal information is included in these queries. • **Supabase:** Our database and authentication provider. • **Vercel:** Our hosting provider.

4. Data Retention

• Free plan: Collection data is retained for 30 days. • Paid plans: Collection data is retained for 90 days. • Account data is retained until you delete your account. • Upon account deletion, all associated data (projects, prompts, results) is permanently removed.

5. Data Security

We implement industry-standard security measures including: • HTTPS encryption for all data in transit • Row-Level Security (RLS) in our database to ensure data isolation between users • Secure authentication via Supabase Auth with support for OAuth providers • API rate limiting to prevent abuse

6. Your Rights

You have the right to: • Access your personal data through the service dashboard • Export your data via the API (Business plan) • Delete your account and all associated data through the Settings page • Opt out of non-essential email communications

7. Cookies

We use essential cookies only: • **Authentication cookies:** To maintain your login session (Supabase auth tokens) • **Language preference:** To remember your language choice (geo-locale) We do not use tracking or advertising cookies.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify registered users of significant changes via email or in-app notification.

9. Contact

For privacy-related inquiries, please contact us at: support@searchlens.dev